Benjamin Chaffin, ABCP

Captain
DISC Type : DS

Director, Head of Global Security & Investigations at Topgolf

Dallas-Fort Worth Metroplex, United States

Overview

Benjamin Chaffin is the Head of Global Security & Investigations at Topgolf, where he builds scalable global protection programs. An experienced security and business continuity professional, he holds a Masters in Emergency Management and Homeland Security from Arizona State University and is a certified Private Investigator in Texas.

His unique qualifications include being a licensed Personal Protection Officer, certified by the Texas Department of Public Safety.

Personality Overview

Decisive But Calm

Long-Term Thinker

Dynamic But Sincere

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Global Security
His career is focused on building and scaling robust, global security and business continuity programs for companies like Topgolf and CyrusOne.
Corporate Investigations
His title includes "Investigations, " and he is a licensed Private Investigator, indicating a deep expertise in this specialized security function.
Security Team Building
He frequently posts about hiring for his teams, including roles for managers and officers, showing a commitment to recruiting and developing security talent.

Media Appearances

Benjamin has no verified media appearances

Work History

8-2025
Director, Head of Global Security & Investigations at Topgolf
4-2024 - 8-2025
Director - Police, Security, and Emergency Management (West) at Texas Health Resources
11-2021 - 4-2024
Regional Manager - Global Security Operations at CyrusOne
5-2021 - 11-2021
Senior Manager - Global Security & Investigations at Fidelity Investments
6-2020
Chief Security Officer at The Gideon Group

Education

Master of Arts (M.A.) from Arizona State University
Bachelor of Science (B.S.) from Texas Woman's University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director, Head of Global Security & Investigations at Topgolf
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Insights For Selling To Benjamin

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Benjamin is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Benjamin

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Benjamin move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Benjamin take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Benjamin

Personality Compatibility


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