Benjamin Herm

Evaluator
DISC Type : dcs

Global Customer Experience Manager at KARL STORZ

Mannheim, Baden-Württemberg, Germany

Overview

Benjamin has no verified overview

Personality Overview

Quality Focused

Fast But Analytical

Thorough Evaluator

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Benjamin has no verified topics they care about

Media Appearances

Benjamin has no verified media appearances

Work History

5-2025
Global Customer Experience Manager at KARL STORZ
6-2021 - 4-2025
Global Digital Customer Experience Manager at KARL STORZ
5-2024
Gründer:in at Kurpfalz Athletics GmbH (CrossFit Kur-Pals)
7-2017 - 12-2021
Co-Founder at allbility
10-2020 - 6-2021
Dozent für E-Commerce-Manager (IHK) at didaris

Education

2014 - 2017
Bachelor's degree from Baden-Wuerttemberg Cooperative State University (DHBW)

More Information

Social Presence :

Prographics :

Exp : 8 Location : Mannheim, Baden-Württemberg, Germany Job Level : Middle Designation : Global Customer Experience Manager at KARL STORZ
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Insights For Selling To Benjamin

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Benjamin is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Benjamin

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Benjamin move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Benjamin take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Benjamin

Personality Compatibility


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