Benjamin is a customer experience leader with over 15 years at Visa, where he managed B2B platforms for 125, 000+ clients. Now focused on AI, he founded NeoCoach AI and is a founding member of The AI Collectives Singapore chapter. Colleagues describe him as strategic, customer-focused, and passionate.
He moved to Singapore with his family in 2007, seeking new opportunities. He is actively involved in building the local professional ecosystem through his work with The AI Collective, which focuses on strengthening human-centered AI leadership. He frequently attends tech and AI-focused events.
At Visa, he increased active platform usage by 25% and improved customer satisfaction by over 35 points.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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