Biljana Matovic

Galvanizer
DISC Type : Id

Vice President, Worldwide Renewals, Revenue Growth and Customer Success at Veeam Software

Atlanta Metropolitan Area, United States

Overview

Biljana Matovic is a results-driven global executive at Veeam, leading the Global Renewals, Growth, and Customer Success organization. She has a proven record of scaling revenue and customer growth, contributing to Veeams highest-ever valuation. Colleagues describe her as professional, goal-oriented, and dedicated, with a wealth of knowledge.

Outside of work, Biljana is a family-oriented person who enjoys spending time with her loved ones. She has a passion for traveling to different parts of the world and also enjoys swimming. She has a strong interest in working with people from diverse cultures.

Unique fact: Biljana is multilingual and can speak and understand six or seven different languages.

Personality Overview

Trusting

Persuader

People-Oriented

They are more likely to accept new and exciting technologies.  They are not against taking risks and can make tough decisions when required.
 They will fight for you if they come to believe in you.

Topics They Care About

Global Revenue Growth
Her role as Global VP of Revenue & Growth involves P&L ownership and a focus on scaling Net Revenue Retention (NRR) and Annual Recurring Revenue (ARR).
Customer Success at Scale
She leads Veeam's global Customer Success organization, which services over 550, 000 customers and maintains top-tier Net Promoter Scores (NPS).
AI-Driven Retention
Her professional headline highlights a focus on using AI for ARR retention and expansion, indicating a key professional interest.

Media Appearances

Biljana has no verified media appearances

Work History

2-2019
Vice President, Worldwide Renewals, Revenue Growth and Customer Success at Veeam Software
2-2019
Site Leader - Atlanta Campus at Veeam Software
1-2018 - 2-2019
Senior Director, Worldwide Renewals Sales at Veeam Software
4-2014 - 5-2015
Partner Development Manager at VMware
4-2013 - 2-2014
Manager, Renewals Sales (Americas) at Veeam Software

Education

2019 - 2019
Harvard Business Publishing Corporate Learning from Harvard Business School
2002 - 2006
BA from Univerzitet Crne Gore

More Information

Social Presence :

Prographics :

Exp : 12 Location : Atlanta Metropolitan Area, United States Job Level : Senior Designation : Vice President, Worldwide Renewals, Revenue Growth and Customer Success at Veeam Software
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Insights For Selling To Biljana

During A Call Or A Meeting

DO's

  • You might need to keep the conversation on track, they tend to slide off-topic
  • Focus on building a relationship, it can play a key role in their decision making
  • Find ways to push them a little if they don’t start giving a clear yes or no in due course

DONT's

  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t be excessively objective, focus on building a story first
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Biljana is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Biljana

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Biljana move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Biljana take some risk or not?

  • If necessary, they will be ready to take risks.

You And Biljana

Personality Compatibility


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