Bill Schimikowski, CCXP
Login to view DISC.Bill is a results-focused customer experience executive, currently serving as the Sr. Director and Head of Customer Experience at Drizly. With a background at Biogen and Fidelity Investments, he is a Certified Customer Experience Professional (CCXP) and holds a BS from Bryant University. Colleagues describe him as an expert, thoughtful, creative, and dedicated leader.
He is passionate about sharing his knowledge, frequently speaking at industry summits and appearing on podcasts to discuss CX leadership. Bill also dedicates time to guiding others in his field, having served as a mentor for the Customer Experience Professional Association (CXPA).
He was spotlighted in the book "The Service Culture Handbook" for his efforts to improve customer-centric culture.
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