Bindu Nair

Captain
DISC Type : DS

BPM AI Enablement Practice Leader at Brillio

Greater Houston, United States

Overview

Bindu Nair is a BPO and BPM consultant specializing in AI-led automation and Lean process optimization, with experience at firms like ExxonMobil, Accenture, and KPMG. Colleagues describe her as energetic, innovative, and customer-focused, and she is a certified Lean Practitioner.

At a previous firm, she led a global supply chain transformation for Under Armour, delivering over $35 million in annual savings.

Personality Overview

Dynamic But Sincere

Output-Driven

Long-Term Thinker

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

AI in BPO
As a BPM AI Enablement Practice Leader, she specializes in using AI, RPA, and advanced analytics to transform shared services and business process outsourcing.
Lean Process Optimization
She is a certified Lean Practitioner with extensive expertise in optimizing processes across industries like Oil & Gas, Healthcare, and Manufacturing.
Supply Chain Transformation
Managed a global supply chain project for Under Armour that resulted in over $35 million in annual savings, showcasing a key area of expertise.

Media Appearances

Bindu has no verified media appearances

Work History

BPM AI Enablement Practice Leader at Brillio
1-2019 - 10-2024
Business Process Management Advisor & Lean Coach at ExxonMobil
6-2020
Sourcing Strategy Advisor Managed Services at ExxonMobil
Shared Services & Outsourcing Lead Solution Architect at Accenture
Group Manager- Managed Services Design and Delivery at Capgemini

Education

Masters Diploma from Symbiosis Institute of Management Studies
Bachelor's Degree from University of Kerala

More Information

Social Presence :

Prographics :

Exp : 5 Location : Greater Houston, United States Job Level : Middle Designation : BPM AI Enablement Practice Leader at Brillio
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Insights For Selling To Bindu

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bindu is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Bindu

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Bindu move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Bindu take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Bindu

Personality Compatibility


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