Bobby L.

Evaluator
DISC Type : csd

Sr. Customer Success Advisor at Blue Yonder

Orange Park, Florida, United States

Overview

A supply chain leader with over 30 years of experience in forecasting, replenishment, and operational optimization, particularly within the Blue Yonder ecosystem. With a business background from Virginia Tech, colleagues describe him as dedicated, hard-working, and a "get-it-done" person focused on delivering measurable results through data-driven strategy and SaaS transformation.

He is an Executive Exchange Board member at Blue Yonder, where he actively influences the companys product direction and client experience.

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Supply Chain Transformation
He has deep experience implementing SaaS and cloud solutions to enhance efficiency in forecasting and replenishment processes for large retail networks.
AI-driven Forecasting
Managed Blue Yonder's AI/ML Demand Edge solutions to optimize inventory for hundreds of stores and recently earned a certification in Agentic AI.
Retail Operations
His career progression from Store Director to Director of Forecasting demonstrates a comprehensive understanding of both store-level and corporate retail challenges.

Media Appearances

Bobby has no verified media appearances

Work History

4-2025
Sr. Customer Success Advisor at Blue Yonder
3-2003 - 4-2025
Director - Forecasting & Replenishment at Southeastern Grocers
9-1999 - 3-2003
Region Systems Specialist at Southeastern Grocers
9-1991 - 9-1999
Store Director at Southeastern Grocers
2-2003 - 4-2025
Director at Southeastern Grocers, LLC

Education

Business from Virginia Tech

More Information

Social Presence :

Prographics :

Exp : 34 Location : Orange Park, Florida, United States Job Level : N/A Designation : Sr. Customer Success Advisor at Blue Yonder
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Insights For Selling To Bobby

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bobby is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Bobby

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Bobby move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Bobby take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Bobby

Personality Compatibility


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