Brad Meiller, MBA in

Brad Meiller, MBA

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Senior Manager - North America Consumer Services at Spectrum Brands, Inc
📍 Verona, Wisconsin, United States

Brad Meiller is a customer experience and contact center leader with over 20 years of experience driving operational success for Fortune 100 and 500 companies. Holding an MBA from the University of Wisconsin-Parkside, he specializes in global vendor management and BPO strategy. People often describe him as collaborative, helpful, and motivational.

Outside of his corporate roles, Brad is an active participant in the global CX community, frequently speaking at industry events such as Nexus and CxOutsourcers. He travels extensively for business, building partnerships in regions like Jamaica, Latin America, and the Caribbean, and values creating strong professional connections.

Unique fact: He has a humorous take on the industry, noting that BPO agents have mastered the art of sounding calm while their systems crash.

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Experience
13 Years
Current Role
Senior Manager - North America Consumer Services
Job Level
Middle
Location
Verona, Wisconsin, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Brad cares about

Global Vendor Management
His career is built on sourcing, selecting, and leading partners across North America, LATAM, APAC, and EMEA to deliver exceptional customer experiences at scale.
CX Strategy
He focuses on the human element of customer service, believing that empathy is a critical component behind every metric and that BPO agents are key to success.
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Career

Work history

10-2025
Senior Manager - North America Consumer Services
Spectrum Brands, Inc
3-2024 - 10-2025
Manager - North America Consumer Services
Spectrum Brands, Inc
9-2023
Vice President - Strategic Partnerships & CX
Vonnda
1-2023 - 9-2023
Vice President of Business Development
Segoso Caribbean
10-2020 - 1-2023
Manager - BPO Sales, Service and Retention
TDS Telecommunications LLC
In the press

Media appearances

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Education
1-2021 - 8-2022
Master of Business Administration - MBA
University of Wisconsin-Parkside
Bachelor's degree
University of Wisconsin-Whitewater
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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