Brandon Dyer

Questioner
DISC Type : c

IT Specialist at BAUMANN Springs North America

Dallas, Texas, United States

Overview

Brandon is an IT Specialist with a broad skill set encompassing network administration, IT support, and cybersecurity. Holding a Master of Science degree, he has diverse experience supporting clients with enterprise applications like SAP and CISCO, in addition to managing IT service and troubleshooting complex technical issues.



Fluent in Spanish, Brandon has a unique background in providing bilingual world-class customer service in both inbound and outbound call center environments.

Personality Overview

Systematic

Cautious & Analytical

Price-Sensitive

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Network & Cybersecurity
His professional headline identifies him as a Network Administrator and Cybersecurity Administrator, indicating a primary focus in these areas.
IT Service Management
Experienced in using Salesforce and Remedy-force for ticketing and incident management at previous roles, showing a focus on structured IT support.
Enterprise Application Support
Has a background in supporting global clients with tax preparation applications at KPMG and is familiar with SAP and People-Soft systems.

Media Appearances

Brandon has no verified media appearances

Work History

8-2021
IT Specialist at BAUMANN Springs North America
6-2020 - 7-2021
Network Administrator at Enginetech Inc.
1-2017 - 12-2020
Member Support Specialist at Vizient Inc.
4-2016 - 4-2017
Operations - Logistics / Helpdesk Adminstrator at Tellabs
1-2016 - 5-2016
Application Support Specialist - Global Mobility Services at KPMG US

Education

2018 - 2020
Master of Science - MS from Northcentral University
2010 - 2012
Bachelor of Science (B.S.) from Westwood College-Dallas

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dallas, Texas, United States Job Level : Junior Designation : IT Specialist at BAUMANN Springs North America
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Insights For Selling To Brandon

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Share as much information as possible regarding your product

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brandon is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Brandon

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Brandon move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Brandon take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Brandon

Personality Compatibility


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