Brent Patten

Examiner
DISC Type : cs

Advisory Board at TTEK Inc.

Canada

Overview

Brent Patten is the Co-Founder and Chief Operating Officer of Castellan Information Security Services, where he leads business operations and corporate planning. With over 30 years of experience, his career is rooted in public and private sector security, including extensive service with the Canada Border Services Agency. He holds CPP and CIPP-C professional certifications.

His career began as a front-line Customs Inspector in Nova Scotia and progressed to senior executive roles focusing on national security, risk management, and strategic transformation. He is recognized for leading high-priority government security initiatives and managing organizations through significant change.

Unique fact: Brent was the Director of the Canada Border Services Agencys national task force responsible for delivering border security for the 2010 Vancouver Winter Olympics.

Personality Overview

Late Adopter

Process Oriented

Status Quo Seeker

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are thorough and always follow a systematic approach.

Topics They Care About

Cybersecurity Certification
As COO of a cybersecurity firm, he actively promotes webinars and events focused on CMMC certification requirements for defense suppliers.
Border Security Modernization
His career includes leading roles in customs modernization, national targeting, and risk management for the Canada Border Services Agency and TTEK Inc.
Strategic Partnerships
He actively promotes events with trusted partners, indicating a focus on building and leveraging business relationships in the security sector.

Media Appearances

Brent has no verified media appearances

Work History

6-2021 - 6-2023
Advisory Board at TTEK Inc.
1-2019
Chief Operating Officer (COO) and Co-Founder at Castellan Information Security Services
1-2018 - 5-2021
Chief Services Officer at TTEK Inc.
8-2016 - 1-2018
Senior Security and Border Management Expert at Self-employed
5-1991 - 6-2016
Program Executive and Customs Officer at Canada Border Services Agency | Agence des services frontaliers du Canada

Education

Brent has no verified education history

More Information

Social Presence :

Prographics :

Exp : 31 Location : Canada Job Level : Leadership Designation : Advisory Board at TTEK Inc.
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Insights For Selling To Brent

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brent is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Brent

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Brent move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Brent take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Brent

Personality Compatibility


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