Brian Erdman

Enthusiast
DISC Type : i

Chief Technology Officer at Hapi

Greater Chicago Area, United States

Overview

Brian Erdman is the Chief Technology Officer at Hapi, leveraging over 15 years of experience creating products for the hospitality industry. He manages product and development teams from ideation to launch, drawing on extensive experience in enterprise architecture from his time at Hyatt Hotels Corporation. He holds a bachelors degree from Temple Universitys Fox School of Business.

After a 15-year career at Hyatt Hotels, he made the significant move to join Hapi to focus on platform services.

Personality Overview

Optimistic

Non-Confrontational

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Hospitality Technology
His entire career, including 15 years at Hyatt and his current CTO role at Hapi, has been dedicated to creating tech solutions for the hospitality industry.
Product Development
He manages the full lifecycle of product and development teams, from the initial idea through to full-scale deployment and user experience enhancement.
API & Integrations
A key achievement at Hyatt was implementing a new API Gateway and migrating core traffic, a focus that continues in his platform role at Hapi.

Media Appearances

Brian has no verified media appearances

Work History

1-2025
Chief Technology Officer at Hapi
7-2023 - 3-2024
SVP, Product & Development at Hapi
12-2023 - 1-2024
EVP, Product & Engineering at Hapi
7-2021 - 7-2023
VP, Hapi Platform Services at Hapi
12-2019 - 7-2021
Enterprise Architecture Manager at Hyatt Hotels Corporation

Education

2002 - 2006
Bachelor's degree from Fox School of Business at Temple University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Chicago Area, United States Job Level : Leadership Designation : Chief Technology Officer at Hapi
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Brian

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Brian take some risk or not?

  • They can take some low-probability risks if needed.

You And Brian

Personality Compatibility


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