Brian Ro

Editor
DISC Type : CS

Director Datacenter Oprerations at Microsoft

Santa Clara, California, United States

Overview

Brian is a Director of Datacenter Operations at Microsoft with over 15 years of experience in IT service management and operations. He focuses on implementing global IT standards to enhance efficiency and reliability across the companys datacenter ecosystem and holds a BS from the University of California, Riverside.

He is dedicated to continuous self-improvement, having recently completed courses on conflict management, team communication, and productivity. He recommends these skills for strengthening relationships both at work and at home, indicating a holistic approach to personal and professional development.

He previously led Microsofts Global Data Center Zero Waste Sustainability initiative.

Personality Overview

Objective Thinker

Self-Disciplined

Late Adopter

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach.

Topics They Care About

Datacenter Scalability
His current role involves leading initiatives to streamline operations and enable scalability across Microsoft's global datacenter ecosystem.
IT Standardization
He is actively looking to grow his team focused on optimizing IT processes and driving standardization within Core Datacenter Services.
Corporate Sustainability
He has hands-on leadership experience running a global "Zero Waste Sustainability" program for data centers.

Media Appearances

Brian has no verified media appearances

Work History

9-2024
Director Datacenter Oprerations at Microsoft
1-2023 - 8-2024
Director Datacenter Operations at Microsoft
3-2022 - 12-2022
Director Datacenter Operations at Microsoft
4-2000 - 3-2004
Internet Support Engineer at CenturyLink
8-1997 - 3-2000
Systems Administrator at Manugistics Group Inc

Education

1990 - 1995
BS from University of California, Riverside

More Information

Social Presence :

Prographics :

Exp : 10 Location : Santa Clara, California, United States Job Level : Mid-senior Designation : Director Datacenter Oprerations at Microsoft
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Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Brian

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Brian take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Brian

Personality Compatibility


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