Brijesh Reddy in

Brijesh Reddy

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Enterprise Business - Customer Success (Europe) at Whatfix
📍 Bengaluru, Karnataka, India

Brijesh has over a decade of experience in Go-To-Market roles within Indias startup ecosystem. At Exotel, he closed over 125 customers in a year before building their Customer Success team from the ground up. He now focuses on high-touch customer engagement for marquee clients at Whatfix.

Outside of his direct role, Brijesh is a proactive learner, recently completing a course on AI. He travels extensively to meet customers, believing in a hands-on approach to understand their challenges and gather feedback. He is passionate about the journey of building companies from the very beginning.

Unique fact: He single-handedly established the Customer Success function at Exotel, where he hired the team and designed all cross-functional engagement processes.

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Experience
10 Years
Current Role
Enterprise Business - Customer Success (Europe)
Location
Bengaluru, Karnataka, India
Personality Overview

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Priorities

Topics Brijesh cares about

Customer Success
He built a customer success team from scratch at a previous company and now travels globally to engage with key stakeholders and ensure software adoption.
Startup Growth
Having spent over ten years in the startup world, he has a deep appreciation for the "0 to 1 journey" and the process of building a company.
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Career

Work history

1-2020
Enterprise Business - Customer Success (Europe)
Whatfix
2-2019 - 10-2019
Enterprise Customer Success Manager (US)
Observe.AI
4-2017 - 1-2019
Geo Lead, Customer Success (ANZ)
Freshworks
5-2016 - 4-2017
Customer Success Manager ( India )
Exotel Techcom Private Limited
6-2015 - 4-2016
Senior Engineer - Inside Sales
Exotel Techcom Private Limited
In the press

Media appearances

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Education
2009 - 2013
Bachelor’s Degree
RNS Institute of Technology - India
2015 - 2015
Summer School
The London School of Economics and Political Science (LSE)
2007 - 2009
Pre-University
Shri Bhagawan Mahaveer Jain College, JC Road
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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