Brijesh has over a decade of experience in Go-To-Market roles within Indias startup ecosystem. At Exotel, he closed over 125 customers in a year before building their Customer Success team from the ground up. He now focuses on high-touch customer engagement for marquee clients at Whatfix.
Outside of his direct role, Brijesh is a proactive learner, recently completing a course on AI. He travels extensively to meet customers, believing in a hands-on approach to understand their challenges and gather feedback. He is passionate about the journey of building companies from the very beginning.
Unique fact: He single-handedly established the Customer Success function at Exotel, where he hired the team and designed all cross-functional engagement processes.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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