Bruce A Norton in

Bruce A Norton

Inquirer · DISC type cd
Program Director Payments BFSI US West at Tata Consultancy Services
📍 Rio Verde, Arizona, United States

Bruce A. Norton is a forward-thinking payments services leader with extensive experience at firms like Tata Consultancy Services, IBM, and Infosys. He specializes in directing digital payment transformation, reducing expenses, and optimizing customer experiences for banking and insurance clients. Bruce holds an MBA from the UCLA Anderson School of Management and is a certified quality manager.

Outside of his corporate roles, Bruce shows a keen interest in global social issues, having publicly shared and encouraged support for humanitarian relief efforts. He is passionate about leveraging his network to connect with industry leaders and drive positive impact beyond the financial services sector.

He holds dual certifications from the American Society for Quality as a Certified Manager of Quality/Organizational Excellence and a Certified Quality Auditor.

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Experience
13 Years
Current Role
Program Director Payments BFSI US West
Location
Rio Verde, Arizona, United States
Personality Overview

How Bruce shows up

ROI Conscious
Upfront
Hard To Convince

They respond well to confident salespeople. They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Bruce cares about

Digital Payments
He has led transformational digital payment programs for major banking, credit card, and insurance clients throughout his career at TCS, IBM, and Infosys.
Operational Efficiency
His work focuses on integrating new technologies for expense reduction and optimizing complex processes to enhance operational efficiency and customer experience.
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Career

Work history

12-2019 - 11-2023
Program Director Payments BFSI US West
Tata Consultancy Services
4-2019 - 11-2019
Consultant to General Partner
Millennium Life Sciences, L.P.
11-2015 - 3-2019
Associate Partner & Payments Lead Banking and Financial Services with Global Business Services
IBM
1-2013 - 10-2015
Program Management and Process Improvement Leader
Saratoga Ventures/Hotspur Technologies
1-2010 - 12-2012
Senior Principal, Payments and Operations Practice
Infosys Consulting
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
UCLA Anderson School of Management
MS
Rutgers, The State University of New Jersey-New Brunswick
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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