Caitlin Chimes

Pioneer
DISC Type : dis

Principal Product Manager at Heidi

Sydney, New South Wales, Australia

Overview

Caitlin Chimes is a Principal Product Manager at Heidi with over eight years of experience in Australias medical technology industry. A graduate of the University of Sydney with a Bachelor of Engineering, she is passionate about driving data-driven technology solutions in healthcare, focusing on product strategy and implementation.

Her industry involvement includes previously serving on a committee for the Medical Technology Association of Australia (MTAA).

Personality Overview

Decisive But Friendly

Friendly But Fast

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Australian MedTech
Has extensive experience in the Australian medical industry and was previously involved with the Medical Technology Association of Australia (MTAA).
Healthcare Data Solutions
Passionate about utilizing data analytics to create, manage, and optimize data-driven products that address challenges within the healthcare sector.
Product Strategy
Specializes in product strategy, optimisation, and implementation, drawing on over eight years of experience as a product manager in the medical industry.

Media Appearances

Caitlin has no verified media appearances

Work History

10-2025
Principal Product Manager at Heidi
9-2023
Technical Product Manager at Heidi
2-2022 - 10-2023
Product Manager at Zimmer Biomet
11-2020 - 3-2022
Connected Health Specialist at Zimmer Biomet
1-2018 - 11-2020
Consultant at Quantium

Education

2013 - 2015
Bachelor of Engineering (Hons) from University of Sydney
2010 - 2012
Bachelor of Engineering (B.E.) from The University of Queensland

More Information

Social Presence :

Prographics :

Exp : 10 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Principal Product Manager at Heidi
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Insights For Selling To Caitlin

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caitlin is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Caitlin

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Caitlin move?

  • They are generally fast movers and can take quick decisions
  • Can Caitlin take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Caitlin

Personality Compatibility


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