Caitlin Shanley

Wildcard
DISC Type : csi

Senior Environmental Engineer at CHS Inc.

Billings, Montana, United States

Overview

Caitlin Shanley is a Senior Environmental Engineer at CHS with a dynamic background in the forest products and energy sectors. A graduate of Montana Technological University, she specializes in water and wastewater treatment, EHS management systems, and process safety. She holds a Waste Water Operator certification.

She recently engaged with the next generation of engineers, presenting to a class from her alma mater about the varied career paths available with an environmental engineering degree, including her own journey through the pulp and paper and chemical manufacturing industries.

Unique fact: Caitlin has direct, hands-on experience operating and managing an accredited environmental laboratory.

Personality Overview

Curious But Skeptical

Requires Proof

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Water & Wastewater Treatment
A core specialty where she has operated industrial and sanitary wastewater plants, maintained compliance with individual and general permits, and holds a Class 3 certification.
Process Safety Management
A key area of expertise, having served as a Process Safety Team Lead and site MOC (Management of Change) Coordinator while at Phillips 66.
Environmental Compliance
Her career has focused on ensuring regulatory compliance across air (LDAR/BWON), water, and solid waste, including industrial landfills and potable water systems.

Media Appearances

Caitlin has no verified media appearances

Work History

11-2023
Senior Environmental Engineer at CHS Inc.
3-2023 - 11-2023
Environmental Manager at Phillips 66
1-2019 - 3-2023
Process Safety Team Lead at Phillips 66
7-2016 - 3-2023
HSE Specialist at Phillips 66
9-2014 - 7-2016
Environmental Supervisor at Georgia-Pacific LLC

Education

2009 - 2012
Bachelor's degree from Montana Technological University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Billings, Montana, United States Job Level : Middle Designation : Senior Environmental Engineer at CHS Inc.
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Insights For Selling To Caitlin

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caitlin is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Caitlin

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Caitlin move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Caitlin take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Caitlin

Personality Compatibility


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