Calvin Mayfield

Observer
DISC Type : ic

Team Service Manager, National Accounts at Cintas

Mebane, North Carolina, United States

Overview

Calvin Mayfield is an accomplished leader in national account and service management at Cintas, with extensive experience in customer service and operations from his time at BCBSNC. He is a graduate of the University of North Carolina at Greensboro and holds a Lean Six Sigma Green Belt certification, specializing in process improvement and change leadership.

He is a strong advocate for maintaining a positive mindset, viewing it as a contagious and empowering personal choice. He actively supports his community and friends, with a noted appreciation for classic Christian music.

Unique fact: Calvin publicly champions friends entrepreneurial ventures, such as promoting the launch of a new classic Christian music streaming service.

Personality Overview

Example Seeker

Value Driven

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Talent Retention
He has shared content focused on the key strategies that leadership can execute to retain top talent within their organizations.
Customer Satisfaction
His career is built on managing national accounts and customer service teams, with a focus on ensuring satisfaction and fostering growth through strong relationships.
Positive Mindset
Authored a public post emphasizing that positivity is a contagious choice that everyone is empowered to make.

Media Appearances

Calvin has no verified media appearances

Work History

6-2017
Team Service Manager, National Accounts at Cintas
6-2016 - 6-2017
Account Specialist/ KEC Services at Cintas
11-2012 - 11-2015
Operations Manager Member Services at BCBSNC
12-2007 - 11-2012
Member Service Operations Team Lead at BCBSNC
8-2006 - 12-2007
CGO Manager Associate at BCBSNC

Education

1991 - 1997
BA from University of North Carolina at Greensboro

More Information

Social Presence :

Prographics :

Exp : 31 Location : Mebane, North Carolina, United States Job Level : Middle Designation : Team Service Manager, National Accounts at Cintas
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Insights For Selling To Calvin

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Calvin is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Calvin

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Calvin move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Calvin take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Calvin

Personality Compatibility


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