Carlos is an empathetic Customer Service and Operations Manager at AXA, with a background in process improvement and leadership at companies like Ria Money Transfer and Eaton. He is a graduate of Escuela Bancaria y Comercial and focuses on enhancing service levels and building strong team relationships.
He is a vocal proponent for improving business culture and customer satisfaction, having shared articles on the benefits of implementing diagrams to achieve these goals.
Read the full overview →They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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