Carmen Muriel Rul

Questioner
DISC Type : c

People Operations Manager at Bitso

Mexico

Overview

Carmen is an HR and People Operations Leader at Bitso, designing strategic initiatives across Mexico, Brazil, Argentina, Colombia, and the USA. She focuses on HR systems, process automation, and operational scalability, leveraging her degree in Communication Sciences from Universidad Autónoma de San Luis Potosí.

Her focus is on creating efficient, human-centered processes that enhance the employee experience while ensuring compliance and data accuracy.

She has managed HR operations and compliance across six distinct countries: the US, Mexico, Colombia, Argentina, Brazil, and Gibraltar.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

LATAM HR Operations
Leads HR initiatives and ensures compliance across diverse labor law environments in the US, Mexico, Colombia, Argentina, and Brazil.
HR Process Automation
Focuses on streamlining HR processes and implementing systems to enhance efficiency and improve the overall employee experience.
Operational Scalability
Designs and develops scalable HR frameworks to support business growth and ensure data accuracy for multi-country teams.

Media Appearances

Carmen has no verified media appearances

Work History

9-2022
People Operations Manager at Bitso
11-2021 - 8-2022
People Operations Senior Analyst at Bitso
2-2020 - 10-2021
Human Resources Manager at Mexcentrix
7-2019 - 2-2020
Human Resources Manager at Berlitz México
1-2017 - 6-2019
Human Resources Coordinator at Mexcentrix

Education

2011 - 2015
Licenciatura en Ciencias de la Comunicación. from Universidad Autónoma de San Luis Potosí
2013 - 2014
Licenciatura from Universidad Complutense de Madrid

More Information

Social Presence :

Prographics :

Exp : 10 Location : Mexico Job Level : Middle Designation : People Operations Manager at Bitso
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Insights For Selling To Carmen

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carmen is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Carmen

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Carmen move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Carmen take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Carmen

Personality Compatibility


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