Carol Mill

Researcher
DISC Type : Cs

Head of HR at Children's Hospice South West

Hartland, England, United Kingdom

Overview

Carol Mill is the Head of HR at Childrens Hospice South West, a Chartered MCIPD qualified professional with a postgraduate diploma from Edinburgh Napier University. She has progressed within the organization, leveraging previous experience from the pharmaceutical and education sectors to lead her team.

Her focus is on fostering a supportive and positive work environment for staff who perform emotionally demanding roles. She is passionate about ensuring the team is well-equipped to provide vital care for children and their families, showing a deep commitment to the non-profits mission.

She actively uses her professional network to recruit key roles for the organization.

Personality Overview

Perfectionist

Self-Disciplined

ROI Seeker

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Employee Wellbeing
Passionate about creating a supportive work environment for staff in emotionally demanding roles within the hospice care sector.
Non-profit HR
Has a long tenure at Children's Hospice South West, demonstrating commitment to the unique challenges and rewards of the charity sector.
Talent Acquisition
Frequently shares job openings for critical roles like Trustees, senior nurses, and HR Advisors to support the organization's growth and mission.

Media Appearances

Carol has no verified media appearances

Work History

3-2022
Head of HR at Children's Hospice South West
11-2011 - 5-2022
HR Manager at Children's Hospice South West
9-2009 - 11-2011
HR Officer at Actavis
2-2001 - 5-2008
HR & L&D Officer at The University of Edinburgh

Education

2005 - 2007
Post graduate diploma from Edinburgh Napier University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Hartland, England, United Kingdom Job Level : Mid-senior Designation : Head of HR at Children's Hospice South West
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Insights For Selling To Carol

During A Call Or A Meeting

DO's

  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Actively address their concerns around change, risk, and acceptance by users
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carol is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Carol

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Carol move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Carol take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Carol

Personality Compatibility


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