Carol Sue Haney in

Carol Sue Haney

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Head of Research and Data Science, Engineering at Qualtrics
📍 Chicago, Illinois, United States

Carol Sue Haney leads Research and Data Science at Qualtrics, where she applies cutting-edge data science and AI-powered solutions to predict market trends and solve complex business challenges. She holds an M. S. in Computer Science from the University of Chicago and has a long career in innovation and analytics.

She recently won the prestigious Insight250 and MRC Research Innovator awards in 2025 for her contributions to the field.

Unique fact: Carols academic background combines an M. S. in Computer Science with a B. A. in Classics, Math, and Statistics, giving her a unique analytical and narrative lens.

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Experience
29 Years
Current Role
Head of Research and Data Science, Engineering
Job Level
Mid-senior
Location
Chicago, Illinois, United States
Personality Overview

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Communication Style
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Priorities

Topics Carol cares about

AI in Research
Discusses how AI, including generative models and synthetic data, is fundamentally reshaping the market research and customer insights industry to deliver value more efficiently.
Customer Experience
Focuses on tying research directly to business outcomes, using data to understand the customer journey and predict behaviors like churn before they happen.
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Career

Work history

10-2014
Head of Research and Data Science, Engineering
Qualtrics
7-2014
Head Researcher and Data Scientist
Qualtrics
1-2012 - 9-2014
Senior Vice President, Product and Innovation
Toluna
5-2009 - 1-2012
Vice President, Business Transformation
Harris Interactive
9-2006 - 5-2009
Vice President Innovation
Taylor Nelson Sofres
In the press

Media appearances

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Education
1972 - 2009
BA
Shimer College
2002 - 2004
MS
University of Chicago
Education details unavailable
Indiana University Bloomington
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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