Carolina Emilia Paz

Examiner
DISC Type : cs

Supervisora Call Center emergencias at Hospital Italiano de Buenos Aires

Buenos Aires, Buenos Aires Province, Argentina

Overview

Carolina Emilia Paz is an Emergency Call Center Supervisor at Hospital Italiano de Buenos Aires, leveraging her background in medicine from the University of Buenos Aires. Her career is focused on leading and optimizing healthcare service teams, ensuring quality patient care and operational efficiency through data-driven performance monitoring and planning.

Driven by a passion for continuous growth, she actively pursues new knowledge outside of her direct responsibilities. She has recently completed courses in public speaking, dermocosmetics, and digital marketing, demonstrating a commitment to versatile skill development and staying current with modern trends.

She recently earned a certification in Community Management and Advertising, showing a unique interest in applying digital marketing principles to professional environments.

Personality Overview

Status Quo Seeker

Process Oriented

Late Adopter

They are thorough and always follow a systematic approach.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

AI in Healthcare
Demonstrates a keen interest by completing a course on Artificial Intelligence and attending a talk on its applications in the health sector.
Patient Experience
Her work focuses on empathetic problem-solving for patients and using data to monitor and improve the quality of service in a hospital setting.
Team Leadership
Has extensive experience in supervising, guiding, and motivating teams to meet company objectives in high-pressure healthcare environments.

Media Appearances

Carolina has no verified media appearances

Work History

9-2022
Supervisora Call Center emergencias at Hospital Italiano de Buenos Aires
2-2017 - 9-2022
Coordinadora Call Center at Diagnostico Mediter S.A
8-2016 - 1-2017
Coordinadora de Diagnostico por Imágenes Ecografía at Diagnostico Mediter S.A
6-2016 - 8-2016
Administrativa at Diagnostico Mediter S.A
2-2013 - 3-2013
Administración y control at Telefónica

Education

1-2007 - 12-2011
Bachiller con orientación docente from Colegio Nuestra Señora del Milagro
Grado en Medicina from University of Buenos Aires

More Information

Social Presence :

Prographics :

Exp : 9 Location : Buenos Aires, Buenos Aires Province, Argentina Job Level : N/A Designation : Supervisora Call Center emergencias at Hospital Italiano de Buenos Aires
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Insights For Selling To Carolina Emilia

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolina Emilia is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Carolina Emilia

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Carolina Emilia move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Carolina Emilia take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Carolina Emilia

Personality Compatibility


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