Carolina Lara Fernández

Enthusiast
DISC Type : i

Servicio de atención al cliente at Grupo PETROPRIX

Jaén, Andalusia, Spain

Overview

Carolina is a customer service professional at Grupo Petroprix who possesses a diverse and technical background. She is a certified CATIA v5 Project Designer with skills in advanced solid modeling and assembly, which is complemented by prior experience in graphic arts and IT support.

She has completed over 650 hours of specialized training in CATIA v5, demonstrating significant expertise in industrial design software—a unique and notable skill set for a customer-facing role.

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Industrial Design (CAD)
Holds advanced qualifications as a CATIA V5 Project Designer, specializing in solid modeling, surface design, and assembly.
Graphic Arts
Previously worked with printing machinery, plotters, and vinyl lettering for vehicles and interior decor at a graphic arts company.
Automotive Manufacturing
[Predicted] Her past experience on the assembly line at Valeo, a major automotive supplier, suggests a familiarity with the automotive sector.

Media Appearances

Carolina has no verified media appearances

Work History

11-2019
Servicio de atención al cliente at Grupo PETROPRIX
1-2008 - 11-2018
Artes Gráficas at PACO PRINT SYSTEM S.L.
6-2005 - 12-2006
Empleado de cadena de montaje at Valeo

Education

2019 - 2019
DISEÑADOR PROYECTISTA CATIA V5 from CAD-CAM USUARIOS
2019 - 2019
Diseño Industrial Catia V5 y NX from andaltec

More Information

Social Presence :

Prographics :

Exp : 18 Location : Jaén, Andalusia, Spain Job Level : N/A Designation : Servicio de atención al cliente at Grupo PETROPRIX
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Insights For Selling To Carolina

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolina is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Carolina

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Carolina move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Carolina take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Carolina

Personality Compatibility


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