Caroline Englert

Go-getter
DISC Type : d

Head of Content & Customer Advocacy at Quickbase

Williamstown, Massachusetts, United States

Overview

Caroline Englert is the Head of Content & Customer Advocacy at Quickbase, where she has built her career across several marketing disciplines. She focuses on leveraging customer stories and building robust advocacy programs. Caroline holds an MBA from UNC Kenan-Flagler Business School and a BA from the University of Virginia.

During her time at UNC, Caroline was actively involved with the Jackson Center, a community-building organization in Chapel Hill. She contributed to fundraising, service projects, and relationship-building with local residents, demonstrating a long-held passion for community engagement and service.

She was recently recognized as one of the TOP 100 Influencers & Strategists in Customer Marketing and Advocacy.

Personality Overview

Fast-Paced

Self-Confident

Challenger

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Customer Advocacy
Her entire career at Quickbase has focused on building and scaling customer advocacy, which is her core professional passion and expertise.
Community Engagement
A key part of her professional title and a passion that extends to her volunteer work during university, where she was highly active in local community-building.
Customer Storytelling
She frequently highlights customer stories in her work and social posts, showcasing how clients like Skanska use Quickbase to solve complex problems.

Media Appearances

Caroline has no verified media appearances

Work History

7-2025
Head of Content & Customer Advocacy at Quickbase
3-2023 - 7-2025
Senior Manager, Customer Advocacy at Quickbase
2-2022 - 3-2023
Senior Customer Advocacy Manager at Quickbase
8-2019 - 2-2022
Product Marketing Manager at Quickbase
7-2018 - 7-2019
Partner Marketing Manager at Quickbase

Education

2016 - 2018
Master of Business Administration (MBA) from UNC Kenan-Flagler Business School
2007 - 2011
BA from University of Virginia

More Information

Social Presence :

Prographics :

Exp : 12 Location : Williamstown, Massachusetts, United States Job Level : Mid-senior Designation : Head of Content & Customer Advocacy at Quickbase

Interested in

Sports

UVA Relay for Life Recruitment Chair

Health & Outdoor

France from August to December 2009, Studied Abroad in Lyon

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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Caroline

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Caroline take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Caroline

Personality Compatibility


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