Caroline Hood, LICSW (she/her)

Enigma
DISC Type : cdi

President and CEO at RS EDEN

Woollahra, New South Wales, Australia

Overview

Caroline has no verified overview

Personality Overview

Hard To Convince

Fast Follower

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Caroline has no verified topics they care about

Media Appearances

Caroline has no verified media appearances

Work History

1-2020 - 8-2025
President and CEO at RS EDEN
4-2017 - 1-2020
Vice President of Programs at The Family Partnership
10-2016 - 4-2017
Vice President of Behavioral Health at The Family Partnership
9-2015 - 8-2016
Executive Director, Center for Recovery and Wellness at Educational Alliance
9-2013 - 9-2015
Associate Division Director, Addiction Services at Educational Alliance

Education

1-2023 - 3-2024
Executive Education Certificate with NeighborWorks Achieving Excellence Program from Harvard Kennedy School
2005 - 2007
Master’s Degree from University of Southern California

More Information

Social Presence :

Prographics :

Exp : 12 Location : Woollahra, New South Wales, Australia Job Level : N/A Designation : President and CEO at RS EDEN
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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Caroline

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Caroline take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Caroline

Personality Compatibility


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