CAROLINE MUNDAY

Trailblazer
DISC Type : ID

Head of Culture and Engagement at Medical Protection Society

Manchester, England, United Kingdom

Overview

Caroline is a Strategic People and Organisational Development Leader with 25+ years of international HR, L&D, and OD experience. She has led people functions at Medical Protection Society, UK Biobank, and PAM GROUP LIMITED.

Caroline is passionate about people strategy and enabling individuals to be their best. She holds a Postgraduate Certificate in Performance Development Coaching.

People often call her an experienced, knowledgeable, and very talented HR professional.

Personality Overview

Values Relationships

Persuasive

Friendly But Fast

They do not mind taking risks and can make hard decisions, if necessary.  They respond better to a combination of speed and relationship. They like to keep things under control.

Topics They Care About

People Strategy
Caroline is passionate about people strategy and has developed 5-year people strategies to drive cultural change and business growth.
Organisational Development
She has extensive experience leading OD initiatives, including designing operating models and reviewing European markets.
Employee Engagement
As Head of Culture and Engagement, she focuses on creating a people-focused culture where colleagues can thrive.

Media Appearances

CAROLINE has no verified media appearances

Work History

4-2024
Head of Culture and Engagement at Medical Protection Society
1-2023 - 1-2024
Director of People and Organisational Development at UK Biobank
7-2021
GC Ologist at The GC Index
2-2021 - 2-2022
Group People Director at PAM GROUP LIMITED
7-2018 - 12-2020
International Group Head of HR and Organisational Development at International Personal Finance Plc

Education

1993 - 1996
CIPD Professional Education Programme from Chartered Institute of Personnel & Development
2012 - 2012
Postgraduate Certificate in Performance Development Coaching from Teesside University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Manchester, England, United Kingdom Job Level : Mid-senior Designation : Head of Culture and Engagement at Medical Protection Society
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Insights For Selling To CAROLINE

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Ask them for a lunch or coffee once some rapport has been established
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with CAROLINE is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from CAROLINE

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will CAROLINE move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can CAROLINE take some risk or not?

  • They can take risks if necessary.

You And CAROLINE

Personality Compatibility


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