Caroline Tiritan in

Caroline Tiritan

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Gerente de Operações at isaac
📍 Osasco, São Paulo, Brazil

Caroline Tiritan is an Operations Manager with over 15 years of experience in fintech, education, and digital platforms. She specializes in scaling B2B operations and structuring complex customer journeys from onboarding to retention. She holds an MBA and has a track record of increasing conversion rates and reducing operational costs.

Colleagues describe her as a resilient, results-driven, and empathetic leader with excellent communication skills. She is recognized for building strong relationships, empowering her team by providing autonomy, and fostering a collaborative environment to exceed goals. She is passionate about translating customer friction into process improvements.

She received an award for leading an innovative project called "Comment Hunter. "

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Experience
4 Years
Current Role
Gerente de Operações
Location
Osasco, São Paulo, Brazil
Personality Overview

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Priorities

Topics Caroline cares about

Scaling Operations
Her career is focused on scaling B2B operations, improving efficiency, and managing complex customer journeys in high-growth environments like fintech and ed-tech.
Customer Onboarding
She has extensive experience structuring and automating end-to-end onboarding processes at companies like iFood and Swile to reduce friction and improve time-to-value.
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Career

Work history

10-2025
Gerente de Operações
isaac
12-2024 - 10-2025
Gerente de Operações – Onboarding | Crédito SCD | Cadastro & Legal Ops
iFood
10-2023 - 12-2024
Gerente de Customer Success Onboarding | SWILE
Swile Brasil
4-2023 - 10-2023
Gerente de Customer Success - Engajamento e Estratégia
Yandeh
10-2022 - 3-2023
Coordenadora Sênior de CS Ops – Operações e Negócios | iFood Benefícios
iFood
In the press

Media appearances

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Education
1-2023 - 9-2023
Master of Business Administration - MBA
Pontifícia Universidade Católica do Rio Grande do Sul
2015 - 2017
Bachelor of Technology - BTech
Anhanguera Educacional
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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