Cassandra Jordan in

Cassandra Jordan

Initiator · DISC type Di
Sr. AI Business Solutions Specialist at Microsoft
📍 Austin, Texas, United States

Cassandra is a Senior AI Business Solutions Specialist at Microsoft with over 15 years of experience defining and executing IT strategy. Her background spans healthcare, transportation, and engineering, including leadership roles at Texas Health and Human Services and the Texas Department of Transportation. People who have worked with her describe her as a respected leader, visionary, and strategic thinker.

She holds a patent for a method of forming a photoresist pattern, highlighting her early career as a gifted engineer.

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Experience
15 Years
Current Role
Sr. AI Business Solutions Specialist
Job Level
Junior
Location
Austin, Texas, United States
Personality Overview

How Cassandra shows up

Friendly Challenger
Risk-Accepting
Confident

They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Cassandra cares about

AI in Contact Centers
Recently focused on helping Texas agencies create seamless customer experiences using AI-powered solutions like Dynamics 365 Contact Center.
Power Platform
Actively presents on and promotes the use of Microsoft's Power Platform to help Texas state agencies streamline solution design and accelerate delivery.
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Career

Work history

1-2024
Sr. AI Business Solutions Specialist
Microsoft
3-2020 - 10-2023
Deputy Chief Information Officer
Texas Health and Human Services
1-2020 - 3-2020
Business Development
Alliance Transportation Group, Inc.
4-2017 - 12-2019
Director, Strategy & Portfolio Management
Texas Department of Transportation
7-2013 - 4-2017
Director, IT Transformation Management
Texas Department of Transportation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science
The University of Texas at Austin
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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