Cassandra Jordan

Initiator
DISC Type : Di

Sr. AI Business Solutions Specialist at Microsoft

Austin, Texas, United States

Overview

Cassandra is a Senior AI Business Solutions Specialist at Microsoft with over 15 years of experience defining and executing IT strategy. Her background spans healthcare, transportation, and engineering, including leadership roles at Texas Health and Human Services and the Texas Department of Transportation. People who have worked with her describe her as a respected leader, visionary, and strategic thinker.



She holds a patent for a method of forming a photoresist pattern, highlighting her early career as a gifted engineer.

Personality Overview

Friendly Challenger

Risk-Accepting

Confident

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

AI in Contact Centers
Recently focused on helping Texas agencies create seamless customer experiences using AI-powered solutions like Dynamics 365 Contact Center.
Power Platform
Actively presents on and promotes the use of Microsoft's Power Platform to help Texas state agencies streamline solution design and accelerate delivery.
Public Sector IT
Has extensive experience leading IT strategy and transformation as a former Deputy CIO and Director for major Texas state agencies.

Media Appearances

Cassandra has no verified media appearances

Work History

1-2024
Sr. AI Business Solutions Specialist at Microsoft
3-2020 - 10-2023
Deputy Chief Information Officer at Texas Health and Human Services
1-2020 - 3-2020
Business Development at Alliance Transportation Group, Inc.
4-2017 - 12-2019
Director, Strategy & Portfolio Management at Texas Department of Transportation
7-2013 - 4-2017
Director, IT Transformation Management at Texas Department of Transportation

Education

Bachelor of Science from The University of Texas at Austin

More Information

Social Presence :

Prographics :

Exp : 15 Location : Austin, Texas, United States Job Level : Junior Designation : Sr. AI Business Solutions Specialist at Microsoft
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Insights For Selling To Cassandra

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cassandra is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Cassandra

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Cassandra move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Cassandra take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Cassandra

Personality Compatibility


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