Cassandra Jordan in

Cassandra Jordan

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Sr. AI Business Solutions Specialist at Microsoft
📍 Austin, Texas, United States

Cassandra is a Senior AI Business Solutions Specialist at Microsoft with over 15 years of experience defining and executing IT strategy. Her background spans healthcare, transportation, and engineering, including leadership roles at Texas Health and Human Services and the Texas Department of Transportation. People who have worked with her describe her as a respected leader, visionary, and strategic thinker.

She holds a patent for a method of forming a photoresist pattern, highlighting her early career as a gifted engineer.

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Experience
15 Years
Current Role
Sr. AI Business Solutions Specialist
Job Level
Junior
Location
Austin, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Cassandra cares about

AI in Contact Centers
Recently focused on helping Texas agencies create seamless customer experiences using AI-powered solutions like Dynamics 365 Contact Center.
Power Platform
Actively presents on and promotes the use of Microsoft's Power Platform to help Texas state agencies streamline solution design and accelerate delivery.
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Career

Work history

1-2024
Sr. AI Business Solutions Specialist
Microsoft
3-2020 - 10-2023
Deputy Chief Information Officer
Texas Health and Human Services
1-2020 - 3-2020
Business Development
Alliance Transportation Group, Inc.
4-2017 - 12-2019
Director, Strategy & Portfolio Management
Texas Department of Transportation
7-2013 - 4-2017
Director, IT Transformation Management
Texas Department of Transportation
In the press

Media appearances

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Education
Bachelor of Science
The University of Texas at Austin
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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