Cecília R. Sant'Anna in

Cecília R. Sant'Anna

Sharpshooter · DISC type CD
Latam Customer Experience Manager at GE HealthCare
📍 São Paulo, São Paulo, Brazil

Cecília R. SantAnna is the Latam Customer Experience Manager at GE HealthCare, leveraging an MBA from the University of São Paulo. She is a healthcare leader passionate about data-driven solutions, with a deep understanding of the customer journey from pre-sales to service, spanning roles in CRM, business development, and commercial excellence.

Her international experience includes studying at the Université de Rennes I, which provided an opportunity to learn French. A recent post highlights her appreciation for art, reflecting on how a visit to a museum reminded her of the beautiful impact of her work in healthcare.

Unique fact: Cecília is a two-time recipient of the GE CEO Awards for "Best Growth Project - Latin America" and "Latam Data Quality Improvement."

Read the full overview →
Experience
15 Years
Current Role
Latam Customer Experience Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Cecília shows up

Fast But Analytical
Rigorous & Demanding
ROI Driven

They take a lot of pride in personal achievements. They respond well to strong and respectful communication. They like to move fast and expect the same from others.

Priorities

Topics Cecília cares about

Latam Customer Experience
Leads a regional team focused on high-impact customer relationships and executive escalations across Latin America for GE HealthCare.
Data-Driven Strategy
Her Master's degree focused on quantitative analysis for business strategy, and she won a CEO Award for data quality improvement.
+5 more topics Login to view topics
Career

Work history

1-2022
Latam Customer Experience Manager
GE HealthCare
9-2021
Customer Experience Manager
GE HealthCare
8-2020 - 12-2021
Digital Solutions Program Manager
GE HealthCare
8-2019 - 7-2020
Global Program / Project Manager
GE HealthCare
4-2015 - 7-2019
Service Business Excellence Leader
GE HealthCare
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Master of Business Administration - MBA
USP - Universidade de São Paulo
MBA
FGV - Fundação Getulio Vargas
DUT
Université de Rennes I
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other GE HealthCare Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Cecília. Free, 10 seconds.