Vinicius is a seasoned services executive at GE HealthCare with over 20 years of customer service experience, 13 of which are in healthcare. He currently leads the Latam Service Center, focusing on operational efficiency, team leadership, and driving revenue. He holds a B. B. A. from Pontifícia Universidade Católica de São Paulo.
Beyond his direct management duties, Vinicius demonstrates a deep commitment to his field. He is proud of his long-standing professional partnerships and consistently attends major industry events like the Jornada Paulista de Radiologia (JPR), which he has participated in for 13 years.
In a previous role, Vinicius developed a new customer advocacy tool that is still utilized by the company more than a decade later.
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