Dyanna Menezes in

Dyanna Menezes

Evaluator · DISC type Csd
Global Services Operations Manager at GE HealthCare
📍 Recife, Pernambuco, Brazil

Dyanna Menezes is a Global Services Operations Manager at GE HealthCare with over 21 years of experience in the multinational company. Her expertise lies in SaaS global operations, service delivery, and process optimization. People who have worked with her frequently describe her as empathetic, intelligent, and a leader who genuinely cares for her team.

Outside of her core role, she is an entrepreneur and author, passionate about motivating leaders, particularly women, to grow without burnout. A mother to a young daughter, she loves activities that embrace nature and focuses on life balance, communication skills, and helping people achieve their dreams.

In 2022, she was a winner of the "IT Executive of the Year" award in the Industry category for her work as an Online Solutions Center Manager.

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Experience
20 Years
Current Role
Global Services Operations Manager
Job Level
Middle
Location
Recife, Pernambuco, Brazil
Personality Overview

How Dyanna shows up

Hard To Convince
Thorough Evaluator
Quality Focused

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Dyanna cares about

Human-Centric Leadership
She believes leadership is about legacy and impact, authoring a book and using social media to motivate leaders on balancing results with team well-being.
SaaS Operations
Her current global role focuses on restructuring SaaS service delivery, defining strategy, and implementing tools to improve the customer experience.
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Career

Work history

5-2023
Global Services Operations Manager
GE HealthCare
6-2020 - 5-2023
Latin America Online Center Manager ( 06/2020 – 05/2023)
GE HealthCare
11-2018 - 6-2020
Latin America Project Manager ( 12/2018 – 06/2020)
GE HealthCare
2-2015 - 10-2018
Area Service Manager- Northeast Region
GE HealthCare
1-2013 - 2-2015
Service Team Leader
GE HealthCare
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2020 - 2022
Master of Business Administration - MBA
FGV EESP
2000 - 2004
Engenharia Eletronica
UFPE
2008 - 2011
Pos -graduação
FATE- Faculdade Ateneu
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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