Chad Nelson

Enthusiast
DISC Type : i

Client Care Manager at Expedient

Pittsburgh, Pennsylvania, United States

Overview

Chad has no verified overview

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Chad has no verified topics they care about

Media Appearances

Chad has no verified media appearances

Work History

7-2023
Client Care Manager at Expedient
3-2022 - 8-2023
Lead Helpdesk Specialist at Expedient
3-2019 - 3-2022
Sr. Helpdesk Specialist at Expedient
1-2015 - 3-2019
Technical Platform Specialist II at PNC
3-2010 - 1-2015
Systems Specialist at Air and Waste Management Assocaition

Education

2000 - 2004
Bachelor's degree from PennWest California

More Information

Social Presence :

Prographics :

Exp : 28 Location : Pittsburgh, Pennsylvania, United States Job Level : Middle Designation : Client Care Manager at Expedient
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Insights For Selling To Chad

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chad is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Chad

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Chad move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Chad take some risk or not?

  • They can take some low-probability risks if needed.

You And Chad

Personality Compatibility


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