Chad Richardson

Energizer
DISC Type : I

Senior Customer Success Manager at Nexthink

Odessa, Florida, United States

Overview

Chad has no verified overview

Personality Overview

Full Of Energy

Imaginative

Enthusiastic

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are always positive and upbeat, so take their promises with a pinch of salt. They are friendly, approachable and love to make new connections.

Topics They Care About

Chad has no verified topics they care about

Media Appearances

Chad has no verified media appearances

Work History

11-2022
Senior Customer Success Manager at Nexthink
8-2020 - 11-2022
Enterprise Customer Success Manager at ControlUp
4-2018 - 7-2020
Customer Success Manager / WEST at Veeam Software
10-2016 - 4-2019
Enterprise Account Manager / SW at Veeam Software
7-2013 - 10-2016
VP Business Development at Caliber Construction

Education

Business / Economics from Paradise Valley

More Information

Social Presence :

Prographics :

Exp : 23 Location : Odessa, Florida, United States Job Level : Middle Designation : Senior Customer Success Manager at Nexthink
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Insights For Selling To Chad

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chad is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Chad

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Chad move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Chad take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Chad

Personality Compatibility


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