Chaitanya Laxminarayana in

Chaitanya Laxminarayana

Inquirer · DISC type cd
Director, AI at T-Mobile
📍 Austin, Texas Metropolitan Area, United States

Chaitanya is the Director of AI at T-Mobile, where he leads enterprise-wide AI transformation. His expertise lies in defining and executing end-to-end strategies for marketing and sales analytics, backed by a Master of Science from Texas A&M University. Colleagues describe him as analytical, pragmatic, and skilled at seeing the big picture.

He is a member of the AIM Leaders Council in Dallas, a group for senior executives in enterprise AI and data innovation. He contributes to industry conversations, having authored articles on how AI is reshaping corporate decision-making and the challenges businesses face to unlock its full potential.

He led the deployment of GPT across 70, 000 employees at T-Mobile, reducing human-handled IT support calls by approximately 60%.

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Experience
17 Years
Current Role
Director, AI
Job Level
Mid-senior
Location
Austin, Texas Metropolitan Area, United States
Personality Overview

How Chaitanya shows up

Hard To Convince
Judgemental
Demanding

They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Priorities

Topics Chaitanya cares about

Enterprise AI Readiness
He frequently posts about why most AI transformations fail, emphasizing that true readiness goes far beyond just purchasing new technology or standing up a chatbot.
Generative AI Deployment
His current role focuses on large-scale GenAI implementation, including launching an AI-powered IT Service Desk and architecting an agentic AI framework for T-Mobile.
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Career

Work history

5-2022
Director, AI
T-Mobile
9-2018 - 5-2022
Section Manager, Analytics
National Instruments
2-2016 - 9-2018
Senior Manager, Analytics
National Instruments
4-2015 - 2-2016
Senior Program Manager/Consultant - Marketing Analytics
Dell
2-2013 - 3-2015
Program Manager/Senior Advisor, Marketing
Dell
In the press

Media appearances

Chaitanya Laxminarayana | Director, Data & AI - T-Mobile. Featured in Forbes Councils
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Education
2011 - 2012
Master of Science (MS)
Mays Business School - Texas A&M University
2003 - 2007
B.E
Visveswaraya Technological University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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