Chanchali Chowdhury

Sharpshooter
DISC Type : DC

Technical Product Support Expert at Sabre India

Bengaluru, Karnataka, India

Overview

Chanchali is a Technical Product Support Expert at Sabre India with a background in customer service and credit control. Educated at Pondicherry University, she is currently enhancing her skills with a project management certificate from the Indian Institute of Technology, Delhi, and shows a strong interest in emerging technologies.

Outside of her core role, Chanchali is passionate about continuous learning and professional development. She actively pursues knowledge in artificial intelligence, leadership, and customer-centric strategies, frequently participating in workshops and completing certifications to broaden her expertise in areas that can enhance productivity and strategic thinking.

Unique fact: Chanchali has recently immersed herself in the world of Generative AI, attending multiple masterminds and workshops on the topic.

Personality Overview

Precise But Practical

Rigorous & Demanding

Fast But Analytical

They respond better to strong and respectful interactions.  They do not care very much about building rapport or relationships. They put a lot of effort into ensuring personal success.

Topics They Care About

Generative AI
Recently attended multiple workshops and masterminds on AI, focusing on leveraging its tools to enhance productivity, creativity, and automation in the workplace.
Customer-Centric Cultures
Demonstrates a clear interest in improving the customer experience by recently completing a course on leading a customer-centric culture.
Project Management
Currently pursuing a certificate in project management from the prestigious Indian Institute of Technology, Delhi, to strengthen her professional capabilities.

Media Appearances

Chanchali has no verified media appearances

Work History

7-2024
Technical Product Support Expert at Sabre India
1-2019 - 7-2024
Technical Product Support Specialist at Sabre India
8-2013 - 6-2018
Business Team Leader at BA Call Center Pvt Ltd
3-2009 - 12-2012
Credit Controller and Accounts Technician at Merc
3-2007 - 9-2007
Customer Service Advisor at Wipro Ltd. - India

Education

6-2023 - 1-2024
Certificate program in project management from Indian Institute of Technology, Delhi
Master's degree from Pondicherry University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Technical Product Support Expert at Sabre India
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Insights For Selling To Chanchali

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chanchali is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Chanchali

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Chanchali move?

  • If convinced, they can reach decisions quite fast.
  • Can Chanchali take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Chanchali

Personality Compatibility


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