Charity Majors

Galvanizer
DISC Type : Id

Co-Founder/CTO at Honeycomb.io

San Francisco, California, United States

Overview

Charity Majors is the Co-founder and CTO of Honeycomb. io, where she pioneered the concept of modern observability. With deep experience building massive distributed systems at Facebook and Parse, she is a leading voice in infrastructure engineering. People often describe her as "indomitable, " an "amazing engineer, " and a "world-class engineering leader. "

Originally from rural Idaho, Charity has spoken openly about navigating her career with ADHD. She is a vocal advocate for free speech and free software. In her personal time, her appreciation for single malt scotch is a frequently noted interest in her public biographies and interviews.

Interesting fact: Despite her career in technology, she initially went to college on a music scholarship.

Personality Overview

Trusting

People-Oriented

Pragmatic

They are more likely to be open to unproven but exciting technologies.  If they come to believe in your value proposition, they will be your champion. They respond better to a combination of speed and relationship.

Topics They Care About

Modern Observability
She co-founded Honeycomb to pioneer this concept, moving beyond logs and metrics. She is also the co-author of the O'Reilly book "Observability Engineering. "
AI in Production
She leads the AI strategy at Honeycomb and is focused on solving the complex, "trace-shaped" problems that emerge when observing artificial intelligence systems.
Platform Engineering
Considers platform engineering to be the future of operations, believing the core cultural debates of the DevOps movement have largely been settled.

Media Appearances

Charity Majors, CTO and Co‑Founder of Honeycomb.io – 2X Founder Stories (YouTube Shorts). Featured in YouTube

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Charity Majors - CTO at Honeycomb. Featured in Honeycomb.io

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Honeycomb CEO Charity Majors on Sharing Customer Pain. Featured in Honeycomb.io

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Work History

3-2019
Co-Founder/CTO at Honeycomb.io
1-2016 - 3-2019
Co-Founder/CEO at Honeycomb.io
5-2013 - 12-2015
Production Engineering Manager at Facebook
5-2012 - 5-2013
Infrastructure Tech Lead at Parse
Senior Systems Engineer at Cloudmark Inc.

Education

Education details unavailable from University of Idaho

More Information

Social Presence :

Prographics :

Exp : 14 Location : San Francisco, California, United States Job Level : Middle Designation : Co-Founder/CTO at Honeycomb.io
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Insights For Selling To Charity

During A Call Or A Meeting

DO's

  • Talk about some of the cool and impressive features of your product
  • Appeal to their sense of self-worth and how they will impact their organization
  • Use words like ‘partner’, ‘together’, ‘impact’ etc.

DONT's

  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t make promises that are hard to keep

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charity is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Charity

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Charity move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Charity take some risk or not?

  • They can take risks if necessary.

You And Charity

Personality Compatibility


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