Christian Tozzi

Inquirer
DISC Type : cd

Operation Regional Head - North America at Aquanima USA - Santander Group

Andover, Massachusetts, United States

Overview

Christian is a Global Operations and Finance Executive at Santanders Aquanima, with over 20 years of experience managing procure-to-pay operations across the Americas. He specializes in transforming underperforming functions into strategic assets by leveraging data, AI, and analytics. He holds an Industrial Engineering degree and a recent Executive MBA from MIT Sloan.

He is driven by a passion for innovation and continuous improvement, constantly seeking to integrate new technologies and operating models to enhance efficiency and control. His recent educational pursuits at MIT highlight a deep commitment to personal and professional development and applying breakthrough insights to his work.

He just recently graduated from the prestigious MIT Sloan Executive MBA program after a 20-month journey.

Personality Overview

ROI Conscious

Upfront

Judgemental

They respond well to confident salespeople.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Finance Transformation
He leads multi-billion-dollar transformation programs, integrating US and offshore hubs into unified operating models for C-level leadership.
Shared Services
He specializes in building scalable shared-services and outsourced delivery structures to standardize processes and improve SLAs.
AI in Operations
His work involves using AI and advanced analytics to reduce structural costs and enhance operational visibility and control.

Media Appearances

Christian has no verified media appearances

Work History

12-2020
Operation Regional Head - North America at Aquanima USA - Santander Group
3-2017 - 12-2020
Director of Operations at Aquanima USA - Santander Group
1-2014 - 2-2017
Senior Operations Manager at Aquanima USA - Santander Group
4-2011
Senior Project Manager at Cosin Consulting
12-2006
Project Manager at LOGIT

Education

10-2023 - 5-2025
Executive MBA from MIT Sloan School of Management
2001 - 2005
Industrial Engineer from USP - Universidade de São Paulo

More Information

Social Presence :

Prographics :

Exp : 21 Location : Andover, Massachusetts, United States Job Level : Middle Designation : Operation Regional Head - North America at Aquanima USA - Santander Group
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Insights For Selling To Christian

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christian is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Christian

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Christian move?

  • Their decision making speed is somewhere in the middle.
  • Can Christian take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Christian

Personality Compatibility


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