Charles Fernandez-Pook

Critic
DISC Type : C

IT Services Manager at Encocam Group Limited

St Ives, England, United Kingdom

Overview

Charles is a long-serving IT Services Manager and ERP specialist at Encocam Group Limited. He has progressed through multiple roles within the company, demonstrating expertise in business process improvement and manufacturing workflows. He holds Microsoft certifications in administering and implementing SQL Server data warehouses, highlighting his technical data management skills.

Personality Overview

Negotiator

Precise

Critic

They enjoy working alone and do not rely on others very often.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

ERP Systems
His career at Encocam has centered on the implementation, development, support, and maintenance of the company's ERP system.
Process Improvement
His profile consistently lists skills like Business Process Improvement, Workflow Analysis, and Continuous Improvement across multiple roles.
Data Management
Holds technical certifications for implementing data warehouses and administering SQL Server 2012 databases, indicating a high level of expertise.

Media Appearances

Charles has no verified media appearances

Work History

11-2022
IT Services Manager at Encocam Group Limited
2-2017 - 11-2022
ERP systems co-ordinator/project manager at Encocam Group Limited
6-2015 - 2-2017
ERP systems support co-ordinator and project manager at Encocam Group Limited
5-2014 - 6-2015
Systems support assistant at Encocam Group Limited
3-2011 - 5-2014
Assistant team leader at Encocam Group Limited

Education

Gcse from Cromwell community college
A level from Ely sixth form

More Information

Social Presence :

Prographics :

Exp : 17 Location : St Ives, England, United Kingdom Job Level : Middle Designation : IT Services Manager at Encocam Group Limited
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Charles

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Charles take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Charles

Personality Compatibility


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