Charles Otieno

Judge
DISC Type : Dc

Co-Founder / CTO at Klak

Kenya

Overview

Charles Otieno is the Co-Founder and CTO of Klak, leveraging over 12 years of experience shaping Africas fintech sector. At his prior role with Cellulant, he was instrumental in deploying digital payment solutions across numerous African countries. A holder of a Bachelor of Applied Science, colleagues describe him as ambitious, dedicated, and result-driven.

Charles is passionate about continuous learning, having recently completed certifications in product management and business fundamentals. He shows a professional interest in major technology firms and actively shares insights on enhancing efficiency and financial operations for businesses through automation and a growth-oriented mindset.

He was instrumental in designing and rolling out digital banking solutions that served millions of users across 33 African countries.

Personality Overview

Generally Skeptic

Objective Thinker

Quality Focused

They prefer to move quickly, and expect the same from others.  They put a lot of effort into ensuring personal success. They are less concerned about the product and more about its potential impact.

Topics They Care About

Fintech in Africa
He has over a decade of experience building and scaling payment and banking solutions specifically for the African market at Cellulant and now Klak.
Automating Payments
His current role as CTO of Klak and his social media activity are focused on automating financial operations to enhance efficiency for businesses.
Scaling Tech Teams
His leadership roles at Klak, MAX, and Cellulant have consistently involved building, scaling, and managing high-performing, distributed engineering teams.

Media Appearances

Charles has no verified media appearances

Work History

5-2024
Co-Founder / CTO at Klak
6-2022 - 4-2024
Product Engineering at MAX
1-2017 - 3-2021
Software Engineering Manager at Cellulant
2-2015 - 11-2017
Technical Product Lead at Cellulant
10-2011 - 1-2015
Senior Software Engineer at Cellulant

Education

Bachelor of Applied Science (B.B.I.T Sc.) from Mount Kenya University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Kenya Job Level : Leadership Designation : Co-Founder / CTO at Klak
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship
  • Be respectful but crisp

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Charles

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • If convinced, they can reach decisions quite fast.
  • Can Charles take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Charles

Personality Compatibility


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