Charlie Isaacs in

Charlie Isaacs

Initiator · DISC type Di
CTO for Customer Connection at salesforce.com
📍 Annapolis, Maryland, United States

Charlie Isaacs is the CTO for Customer Connection at Salesforce, where he specializes in rapidly prototyping future technologies like IoT, AI, and robotics. Described by peers as supportive and an excellent technologist, he holds degrees in Electrical & Computer Engineering from UC Santa Barbara and an MBA from California Lutheran University.

Outside of his tech evangelism, Charlie is a family man who credits his success to his wife and the Salesforce "Ohana" culture. He is a husband, father, and grandfather who dedicates his free time to volunteering with organizations that help women and underrepresented groups enter STEM fields.

He holds numerous patents in cutting-edge areas like Generative AI and has been known to build live IoT demos during presentations using items from a gift shop.

Read the full overview →
Experience
46 Years
Current Role
CTO for Customer Connection
Job Level
Leadership
Location
Annapolis, Maryland, United States
Personality Overview

How Charlie shows up

Impact-Oriented
Conviction Driven
Friendly Challenger

They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Charlie cares about

Emerging Technologies
His work involves incubating new customer projects using IoT, Generative AI, and robotics, and he is a frequent keynote speaker on these topics.
STEM Advocacy
He actively volunteers his time to support organizations that help women and other underrepresented groups pursue careers in STEM fields.
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Career

Work history

4-2012
CTO for Customer Connection
salesforce.com
4-2012 - 3-2014
VP of Service Cloud Strategy
salesforce.com
2-2010 - 3-2012
eServices Strategy
Alcatel-Lucent
2-2010 - 3-2012
Global Innovations
Genesys
10-2009 - 3-2010
President
SOA Press
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
7-1976 - 6-1980
BS Electrical and Computer Engineering
UC Santa Barbara
5-1987 - 12-1989
MBA
California Lutheran University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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