Charlie Nguyen

Sharpshooter
DISC Type : CD

Senior Customer Success Manager II, Technical Lead at Carbon

San Francisco Bay Area, United States

Overview

Charlie has no verified overview

Personality Overview

Precise But Practical

ROI Driven

Thorough Evaluator

They respond well to strong and respectful communication.  More than the product, they care about the effectiveness of the product. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Charlie has no verified topics they care about

Media Appearances

Charlie has no verified media appearances

Work History

1-2019
Senior Customer Success Manager II, Technical Lead at Carbon
7-2016 - 5-2018
Sr. Enterprise Account Manager at Datameer
1-2015 - 5-2018
Enterprise Account Manager at Datameer
10-2013 - 12-2014
Marketing Development Specialist at SAP
7-2013 - 12-2014
SaaS Account Manager at SAP

Education

Bachelor of Science (B.S.) Business Administration from San José State University
Startup School from YCombinator

More Information

Social Presence :

Prographics :

Exp : 11 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Senior Customer Success Manager II, Technical Lead at Carbon
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Insights For Selling To Charlie

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlie is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Charlie

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Charlie move?

  • They can take decisions very fast if you manage to convince them.
  • Can Charlie take some risk or not?

  • The risks don’t matter much to them.

You And Charlie

Personality Compatibility


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