Charmaine Madison, DSL, PMP, ACC

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DISC Type : cd

Vice President of Information Technlogy and Chief Information Officer at George Mason University

Washington DC-Baltimore Area, United States

Overview

Dr. Charmaine Madison is the VP of Information Technology and CIO at George Mason University, bringing over 30 years of federal IT experience from the CIA and U. S. Air Force. A retired cyber operations officer with a doctorate in strategic leadership, she specializes in digital transformation, strategic roadmaps, and integrating emerging technologies like AI.

Outside of her technology leadership, Charmaine is a certified executive coach, mental health advocate, and is pursuing a Masters in Clinical Mental Health Counseling. A combat veteran and mother of two, she is passionate about leadership development, personal empowerment, and giving back to her local community.

Unique fact: She is a retired U. S. Air Force and CIA intelligence and cyber officer now leading university technology initiatives while studying to become a mental health counselor.

Personality Overview

Judgemental

Hard To Convince

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Digital Transformation
Her career is focused on implementing transformational change through strategic technology roadmaps, notably during her tenures at the CIA and now at George Mason University.
AI in Higher Education
As CIO, she is George Mason's leader for integrating artificial intelligence to enhance innovation, research, operational efficiency, and student learning experiences.
Mental Health Advocacy
Reinforces her advocacy by actively pursuing a Master's degree in Clinical Mental Health Counseling, connecting her leadership philosophy with wellness.

Media Appearances

George Mason hires CIA's Charmaine Madison as Vice President of Information Services. Featured in George Mason University News

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George Mason University's new CIO comes from CIA. Featured in EdScoop

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Charmaine Madison – Vice President of Information Services, George Mason University (ITS Team page). Featured in George Mason University – ITS

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Work History

8-2024
Vice President of Information Technlogy and Chief Information Officer at George Mason University
7-2023 - 6-2024
Deputy Chief, Information Technology Enterprise Group at US Government Agencies
8-2022 - 6-2023
National Security Scholar at US Government Agencies
10-2020 - 8-2022
Associate CIO & Chief, Information Technology Group at US Government Agencies
7-2020
Chief Executive Officer & Executive Leadership Coach at Mindsfift 360, LLC

Education

6-2023 - 7-2024
Master of Education - MEd from William & Mary
8-2022 - 6-2023
Master of Science - MS from National War College

More Information

Social Presence :

Prographics :

Exp : 31 Location : Washington DC-Baltimore Area, United States Job Level : Leadership Designation : Vice President of Information Technlogy and Chief Information Officer at George Mason University
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Insights For Selling To Charmaine

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charmaine is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Charmaine

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Charmaine move?

  • Their decision making speed is somewhere in the middle.
  • Can Charmaine take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Charmaine

Personality Compatibility


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