Chelsea Ross is a Customer Experience Lead in Operations at Victoria’s Secret & Co. , where she has grown from a Sales Associate. Her background includes B2B sales development at NetSuite and a Bachelor of Science in Business Administration from the University of Arizonas Eller College of Management, equipping her with diverse retail and enterprise expertise.
Her career path showcases a deep understanding of the customer journey, from frontline sales to operational leadership within a major retail brand.
Chelsea Ross
Custmer Experience Lead Operations at Victoria’s Secret & Co.
Denver, Colorado, United States
Overview
Topics They Care About
Customer Experience
Her entire career at Victoria's Secret & Co. has been focused on customer-facing and experience-driven roles, from associate to operational lead.
Retail Operations
Her current role as Customer Experience Lead Operations indicates a focus on the systems and processes that support the customer journey.
Sales Development
Previously worked as a Sales Development Representative at NetSuite, giving her experience in B2B enterprise sales.
Media Appearances
Chelsea has no verified media appearances
Work History
10-2025
Custmer Experience Lead Operations at Victoria’s Secret & Co.
3-2025 - 10-2025
Sales Associate at Victoria’s Secret & Co.
3-2025 - 9-2025
Sales Development Representative at NetSuite
7-2023 - 3-2025
Customer Experience Lead at Victoria’s Secret & Co.
8-2022 - 12-2022
Fall Experience Program at CBRE
6-2022 - 7-2022
Sales Intern at Marcus & Millichap
10-2018 - 12-2019
Brand Ambassador at RXBAR
Education
8-2020 - 5-2023
Bachelor of Science in Business Administration - BS from University of Arizona, Eller College of Management
8-2019 - 8-2020
Associate of Science - AS from Front Range Community College
More Information
Social Presence :
Prographics :
Exp : 4
Location : Denver, Colorado, United States
Job Level : Junior
Designation : Custmer Experience Lead Operations at Victoria’s Secret & Co.
