Chelsea Ross
Custmer Experience Lead Operations at Victoria’s Secret & Co.
📍 Denver, Colorado, United States
Chelsea Ross is a Customer Experience Lead in Operations at Victoria’s Secret & Co. , where she has grown from a Sales Associate. Her background includes B2B sales development at NetSuite and a Bachelor of Science in Business Administration from the University of Arizonas Eller College of Management, equipping her with diverse retail and enterprise expertise.
Her career path showcases a deep understanding of the customer journey, from frontline sales to operational leadership within a major retail brand.
Read the full overview →Experience
4 Years
Current Role
Custmer Experience Lead Operations
Job Level
Junior
Location
Denver, Colorado, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Chelsea cares about
Customer Experience
Her entire career at Victoria's Secret & Co. has been focused on customer-facing and experience-driven roles, from associate to operational lead.
Retail Operations
Her current role as Customer Experience Lead Operations indicates a focus on the systems and processes that support the customer journey.
Career
Work history
10-2025
Custmer Experience Lead Operations
Victoria’s Secret & Co.
3-2025 - 10-2025
Sales Associate
Victoria’s Secret & Co.
3-2025 - 9-2025
Sales Development Representative
NetSuite
7-2023 - 3-2025
Customer Experience Lead
Victoria’s Secret & Co.
8-2022 - 12-2022
Fall Experience Program
CBRE
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
8-2020 - 5-2023
Bachelor of Science in Business Administration - BS
University of Arizona, Eller College of Management
8-2019 - 8-2020
Associate of Science - AS
Front Range Community College
Social presence
Other Victoria’s Secret & Co. Employees
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