Cheryl Calcaterra
Login to view DISC.Cheryl Calcaterra is a contact center solutions executive with over 20 years of experience leading operations, solutions design, and sales enablement for KellyConnect. Described by colleagues as a polished, articulate, and impactful leader, she is an expert in driving revenue and enhancing customer engagement. She holds a B. S. from Eastern Michigan University.
Outside of work, Cheryl is a voluntary board member for the Customer Service program at Henry Ford College, demonstrating a commitment to developing future talent. Her online activity shows she actively engages with her professional network by sharing opportunities and offering referrals to help her connections succeed.
She designed and launched a customer success program for a technology start-up, achieving $1. 4 million in sales in the first four months.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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