Chetan Mahajan

Critic
DISC Type : C

Associate Consultant at Tata Consultancy Services

Pune/Pimpri-Chinchwad Area, India

Overview

Chetan Mahajan is a Unified Communications and Contact Center Specialist with over 14 years of experience across platforms like Avaya, Cisco, and Microsoft Teams. As an Associate Consultant at Tata Consultancy Services, he delivers end-to-end solutions from design to migration, holding an Avaya Certified Support Specialist certification.

He possesses deep expertise across a wide array of competitor technologies, including Avaya, Cisco, Microsoft, Genesys, and Amazon, giving him a broad industry perspective.

Personality Overview

ROI Driven

Precise

Negotiator

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Unified Communications
Has 14+ years of experience in designing, deploying, and troubleshooting end-to-end UC solutions on platforms like Avaya, Cisco, and Microsoft Teams.
Contact Center (CCaaS)
Specializes in Contact Center as a Service technologies, with specific skills and experience in both Amazon Connect and Genesys PureConnect platforms.
Cloud Voice Tech
Demonstrates expertise in Voice over IP (VoIP), Session Initiation Protocol (SIP), and Microsoft Azure to build scalable and seamless cloud-based telephony.

Media Appearances

Profile of Speakers – National Book Trust (NDWBF 2025) – includes Chetan Mahajan, Associate Consultant, Tata Consultancy Services. Featured in National Book Trust (PDF)

See Now

Work History

11-2025
Associate Consultant at Tata Consultancy Services
9-2022 - 10-2025
Subject Matter Expert at Orange Business Services
8-2019 - 9-2022
Network Lead at Tech Mahindra
3-2015 - 8-2019
Senior Technical Consultant at Orange Business Services
7-2013 - 3-2015
Presales Consultant at Avaya

Education

2005 - 2009
B.E from North Maharashtra University
1998 - 2005
Education details unavailable from Jawahar Navodaya Vidyalaya - JNV

More Information

Social Presence :

Prographics :

Exp : 14 Location : Pune/Pimpri-Chinchwad Area, India Job Level : Mid-senior Designation : Associate Consultant at Tata Consultancy Services
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Insights For Selling To Chetan

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chetan is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Chetan

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Chetan move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Chetan take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Chetan

Personality Compatibility


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