Chetna Kerai in

Chetna Kerai

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Head of People Services at National Centre for Social Research
📍 United Kingdom

Chetna Kerai is a CIPD-qualified HR leader with over 20 years of experience, currently serving as the Head of People Services at the National Centre for Social Research. She is a London South Bank University graduate who focuses on shaping people strategy and enabling high performance. Colleagues describe her as diligent and efficient.

Chetna is a vocal advocate for leveraging technology to remove bias from hiring, having implemented blind recruitment processes to improve fairness and diversity.

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Experience
24 Years
Current Role
Head of People Services
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Chetna cares about

Fair Recruitment
Spoke at a webinar on removing bias from the recruitment process and oversaw the implementation of blind recruitment at NatCen to boost diversity.
Recruitment Optimization
Led initiatives that reduced time-to-fill by 50% and significantly improved both candidate and hiring manager experience scores through process and technology improvements.
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Career

Work history

7-2025
Head of People Services
National Centre for Social Research
4-2022 - 7-2025
Senior Human Resources Business Partner
National Centre for Social Research
11-2019 - 3-2022
HR Business Partner
National Centre for Social Research
1-2009 - 11-2019
Assistant HR Business Partner
National Centre for Social Research
2-2008 - 1-2009
Senior HR Assistant
National Centre for Social Research
In the press

Media appearances

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Education
1998 - 2001
Bachelor of Science (B.Sc.)
London South Bank University
2017 - 2019
CIPD Level 5
Avado
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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