Chloe Bates

Energizer
DISC Type : I

Account Manager, SMB at TikTok

Austin, Texas, United States

Overview

Chloe is a strategic Account Manager at TikTok, where she guides SMBs on business growth through paid media. Previously at Khoros, she led social media strategy for Fortune 500 clients, managing a global team of over 100. She holds a BS from Loyola Marymount University and is certified in Digital Marketing by Google.

Chloe is passionate about giving back to the community, recently organizing a volunteer event at TikTok to support families impacted by floods. She also shows interest in supporting health-related causes, including the National MS Society and the Alzheimers Association, demonstrating a commitment to philanthropy.

Unique fact: At her prior role, Chloe was the project lead for a global team of over 100 social media coordinators and associate strategists.

Personality Overview

Enthusiastic

Big Picture Person

Full Of Energy

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

SMB Growth
Her current role at TikTok involves providing strategic guidance and paid media strategy to help small and medium-sized businesses grow their brand and sales.
Social Media Strategy
She has extensive experience leading social media strategy for Fortune 500 clients and now applies this expertise to help businesses thrive on TikTok.
Community Volunteering
She organized a volunteer event at her workplace to assemble care packages for families impacted by Texas floods, showing a hands-on commitment to community support.

Media Appearances

Chloe has no verified media appearances

Work History

1-2023
Account Manager, SMB at TikTok
8-2022 - 1-2023
Senior Strategist at Khoros
8-2021 - 7-2022
Strategist at Khoros
10-2019 - 8-2021
Associate Strategist at Khoros
9-2016 - 12-2017
Digital Marketing Associate at A Noise Within

Education

2012 - 2016
Bachelor of Science (BS) from Loyola Marymount University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Austin, Texas, United States Job Level : Middle Designation : Account Manager, SMB at TikTok
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Insights For Selling To Chloe

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chloe is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Chloe

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Chloe move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Chloe take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Chloe

Personality Compatibility


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