Chris Donovan, P. Eng. in

Chris Donovan, P. Eng.

Energizer · DISC type I
Senior Director, Professional Services International at Five9
📍 Quispamsis, New Brunswick, Canada

Chris is a Senior Director of Professional Services at Five9, specializing in managing strategic accounts, client projects, and customer escalations. A licensed Professional Engineer with a degree from the University of New Brunswick, he leads complex international engagements and is recognized for his strong negotiation and relationship management skills.

He is a licensed Professional Engineer (P. Eng. ), indicating a certified level of expertise and a professional standard in his engineering background.

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Experience
19 Years
Current Role
Senior Director, Professional Services International
Job Level
Senior
Location
Quispamsis, New Brunswick, Canada
Personality Overview

How Chris shows up

Informal
Big Picture Person
Believer

They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Priorities

Topics Chris cares about

Client Management
Possesses deep expertise in managing customer relationships, handling escalations, and overseeing strategic accounts for international clients.
Professional Services
Has built a career leading professional services, managing regional business books and project completions from pre-sales onward at both Five9 and Genesys.
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Career

Work history

9-2024
Senior Director, Professional Services International
Five9
10-2022 - 9-2024
Director of Professional Services
Five9
10-2020 - 10-2022
Program Manager
Five9
3-2014 - 10-2020
Director Professional Services
Genesys
4-2011 - 2-2014
Senior Project Manager
Genesys
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1999 - 2004
Bachelor of Engineering (B.Eng.)
University of New Brunswick
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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