Chris is a seasoned customer service executive with over 20 years of experience leading call center operations. A Certified Master Coach, he excels at translating strategy into tactical execution to enhance customer satisfaction. He holds a Bachelor of Business Administration from the University of North Texas and multiple certifications, including as a Mortgage Servicing Specialist.
Originally from Dallas, Chris is passionate about creating opportunities within his community. He previously owned a franchise in Las Vegas with the express goal of helping people achieve their personal and financial dreams of becoming business owners. Colleagues describe him as a professional, effective, and strong leader with superior interpersonal skills.
Unique fact: He successfully launched and grew a franchise business, selling 27 new unit franchises in under three years.
Read the full overview →They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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