Jennifer Kushner is the Director of Customer Experience at Honeylove, where she has progressed through several roles. She holds an MBA from the University of Illinois Urbana-Champaign and certifications in data-driven decision-making. Colleagues describe her as empathetic, strategic, and dedicated.
Jennifer founded the Client Success department at a previous company, establishing all standard operating procedures from the ground up.
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Experience
12 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
United States
Personality Overview
How Jennifer shows up
Curious
Value Driven
Example Seeker
They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.
Priorities
Topics Jennifer cares about
Customer Experience
Her entire career at Honeylove has been focused on customer experience, rising from a team member to the Director of the department.
Team Leadership
A former report praised her ability to build a close-knit, high-performing team, highlighting her skills as a manager.
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Career
Work history
7-2024
Director of Customer Experience
Honeylove
6-2022 - 7-2024
Senior Customer Experience Manager
Honeylove
5-2021 - 6-2022
Customer Experience Manager
Honeylove
4-2020 - 5-2021
Customer Experience
Honeylove
9-2017 - 3-2020
Client Success Manager
Kindly Care
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2020 - 2024
Master of Business Administration - MBA
Gies College of Business - University of Illinois Urbana-Champaign
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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